Comments are a quick and easy social tool managers and employees can use to increase the value of recognition posts, build understanding between groups, and help keep the company experience part of day-to-day conversations. Plus they're fun!
Public comments are posted in the activity feed for everyone to see. In addition, the author of the recognition post, the recipient of the recognition, and the recipient's manager will receive an email notification when a comment is placed. Private comments can be made by reviewers during the Review Process.
Adding a comment
From the home page, navigate to the Activity feed.
Filter the recognition posts to find the one you would like to comment on. Learn more about Activity Feed Filters.
Once you locate the recognition, simply type your comment in the text box below the recognition summary and click the comment button (or hit return/enter) to add it to the feed.
If there are already comments underneath the post, the comment box will appear after the last comment. Comments appear in the order they are received (oldest to newest).
What to say
Not sure what you should include in your comment?
Make note of the impact you think the recipient's actions will have on you, your group, customers, or the company. For example, "The way you handled that upset customer was a great example of the Superior Service we are known for."
Using words from the company experience will increase the value of the recognition even more and serve as a reminder of how the action connects to the company experience.