Run time: 04:53 minutes (Click here for a transcription of the video.)
Holding Necessary Conversation takes some of the same principles as strategic recognition (referencing the experience, focusing on the impact, etc.) and expands on it to work in a coaching or corrective situation. This is not meant to replace what you are already doing; this is simply a best practice that we recommend integrating into current processes.
This video will work well for managers who have started to create culture change through recognition and are ready to reinforce those same messages while holding people accountable.